GuitarTool

GUITARTOOL SUPPORT

Solve the interruption.Get back to the music.

Device requirements, troubleshooting and direct support for the version of GuitarTool currently available on the App Store. Core features need no account and work offline.

Contact support →View on the App Store ↗
DocumentationCurrent App Store release
DevicesiPhone · iPad · Apple Watch
System requirementiOS / iPadOS 17 or later
Data modelNo account · Core features work offline

01 / QUICK CHECK

Try these quick steps first

  1. 01

    Confirm that the latest version currently available in your region is installed from the App Store.

  2. 02

    Quit and reopen GuitarTool. For Watch or widget issues, open the iPhone app once first.

  3. 03

    Check Microphone or Photos access under Settings → Privacy & Security.

  4. 04

    If the issue continues, email the device model, OS version, affected tool and exact steps. Please do not send private recordings.

02 / TROUBLESHOOTING

Troubleshoot by feature.

Answers follow the release currently available in your App Store region.

01

The tuner shows no input

Allow microphone access when asked and make sure another app is not holding the audio input. Pitch is analysed live on the device and is never saved or uploaded. If the input meter does not move, check the system microphone permission and reopen the tuner.

02

The metronome is silent or stops

Check device volume, silent mode and the active Bluetooth or AirPlay route. Stop and start the metronome once. If the output device changed, reopen the tool so its audio session can follow the current route.

03

A widget shows an older tempo

Open GuitarTool on iPhone once so the app and widget can refresh shared state, then return to the Home Screen. If needed, remove and add the widget again. Small, medium and large widgets support tempo, meter, play/pause and tap tempo.

04

Apple Watch audio or state is different

Confirm that the Watch app is installed, then open GuitarTool on iPhone once. Metronome audio can continue when the wrist lowers or the display dims, while visual and haptic refresh pauses. The actual output depends on the Watch model and active audio route; some devices need Bluetooth headphones or a speaker.

05

A chord card will not save to Photos

Allow GuitarTool to add photos in system settings. The final card is shown before saving. System sharing sends only the image, with no forced download link, and GuitarTool does not upload the card to a server.

03 / PRIVACY

Privacy and permissions

GuitarTool needs no registration and contains no ads or third-party analytics SDKs. The microphone is used only for live on-device tuning; Photos access is used only when you choose to save a chord card.

Read the full privacy policy ↗

04 / DIRECT SUPPORT

Still need help?

Include the device model, OS version, GuitarTool version and clear reproduction steps. Those details make an issue much easier to diagnose.

Email support ↗weizhichao1027@gmail.com